Help and Customer Service

Knowledge Base

  1. File upload →

    1. Can I send files larger than 2GB?
    2. Upload Stall
    3. How can I upload files from my computer to the folders in the File Manager page?
    4. What is the maximum file size I can upload?

  2. File Manager →

    1. File Manager Shortcuts

  3. Login →

    1. How do I change my login info?

  4. Billing →

    1. Can I get a detailed summary of all my transactions for the month?
    2. Cancelling my monthly credit card payments
    3. How do I cancel my recurring subscription?
    4. I haven't received any invoices, where can I find them?

  5. General →

    1. How do I invite users?
    2. Is there a tutorial I can get that explains how to use Webcargo in detail?

  6. Preferences →

    1. Is there a character limit in the signature space?

  7. Pricing →

    1. Are there any additional fees?
    2. Are there any long-term commitments?
    3. Can I try Webcargo first?
    4. If I cancel my account, will you refund the current month's charges?
    5. Which credit cards do you accept?

  8. Retreiving Files →

    1. Problems receiving files, emails and notifications
    2. Can I recall a document sent but not picked up?

  9. Security →

    1. Are you PCI compliant?
    2. How secure is Webcargo?

  10. All articles →

    1. Are you PCI compliant?
    2. How do I change my login info?
    3. Are there any additional fees?
    4. Can I get a detailed summary of all my transactions for the month?
    5. Can I send files larger than 2GB?
    23 articles →

Feedback and Knowledge Base

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