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Help and Customer Service

Knowledge Base

  1. SSO →

    1. Duo SSO Integration
    2. Onelogin SSO Integration
    3. Azure SSO Integration
    4. Okta SSO Integration
    5. Mandatory and optional attributes

  2. Team Preferences →

    1. Send Form
    2. Links
    3. User Settings
    4. Side Menu
    5. File Manager

  3. File upload →

    1. Can I send files larger than 2GB?
    2. Upload Stall
    3. How can I upload files from my computer to the folders in the File Manager page?
    4. What is the maximum file size I can upload?

  4. File Manager →

    1. File Manager Shortcuts

  5. Login →

    1. How do I change my login info?

  6. Billing →

    1. Can I get a detailed summary of all my transactions for the month?
    2. Cancelling my monthly credit card payments
    3. How do I cancel my recurring subscription?
    4. I haven't received any invoices, where can I find them?

  7. General →

    1. How do I invite users?
    2. Is there a tutorial I can get that explains how to use Webcargo in detail?

  8. Preferences →

    1. Is there a character limit in the signature space?

  9. Pricing →

    1. Are there any additional fees?
    2. Are there any long-term commitments?
    3. Can I try Webcargo first?
    4. If I cancel my account, will you refund the current month's charges?
    5. Which credit cards do you accept?

  10. Retreiving Files →

    1. Problems receiving files, emails and notifications
    2. Can I recall a document sent but not picked up?

  11. Security →

    1. Log4j2

  12. All articles →

    1. How do I change my login info?
    2. Are there any additional fees?
    3. Can I get a detailed summary of all my transactions for the month?
    4. Can I send files larger than 2GB?
    5. Problems receiving files, emails and notifications
    34 articles →

Feedback and Knowledge Base

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