Help and Customer Service

Knowledge Base

  1. SSO 

    1. Duo SSO Integration
    2. Onelogin SSO Integration
    3. Azure SSO Integration
    4. Okta SSO Integration
    5. Mandatory and optional attributes
  2. Team Preferences 

    1. Send Form
    2. Links
    3. User Settings
    4. Side Menu
    5. File Manager
  3. File upload 

    1. Can I send files larger than 2GB?
    2. Upload Stall
    3. How can I upload files from my computer to the folders in the File Manager page?
    4. What is the maximum file size I can upload?
  4. File Manager 

    1. File Manager Shortcuts
  5. Login 

    1. How do I change my login info?
  6. Billing 

    1. Can I get a detailed summary of all my transactions for the month?
    2. Cancelling my monthly credit card payments
    3. How do I cancel my recurring subscription?
    4. I haven't received any invoices, where can I find them?
  7. General 

    1. How do I invite users?
    2. Is there a tutorial I can get that explains how to use Webcargo in detail?
  8. Preferences 

    1. Is there a character limit in the signature space?
  9. Pricing 

    1. Are there any additional fees?
    2. Are there any long-term commitments?
    3. Can I try Webcargo first?
    4. If I cancel my account, will you refund the current month's charges?
    5. Which credit cards do you accept?
  10. Retreiving Files 

    1. Problems receiving files, emails and notifications
    2. Can I recall a document sent but not picked up?
  11. Security 

    1. Log4j2
  12. All articles 

    1. How do I change my login info?
    2. Are there any additional fees?
    3. Can I get a detailed summary of all my transactions for the month?
    4. Can I send files larger than 2GB?
    5. Problems receiving files, emails and notifications
    33 articles 

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